🔒 Privacy Policy

Effective Date: 1 January 2025

At AIdio Voice, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our service.

1. Information We Collect

We may collect the following types of information:

User-provided information:

Name, email address, payment information, and uploaded voice samples.

Usage data:

Log files, browser type, operating system, and usage behavior.

Generated content:

Text input, voice output files, and translation content created using our service.

2. How We Use Your Information

We use the collected data to:

  • Provide and improve our services.
  • Generate voice content as requested by the user.
  • Process payments and manage subscriptions.
  • Communicate service-related updates and marketing (opt-in only).
  • Ensure system security and prevent fraud.

3. Voice Data Usage

Voice samples uploaded by users are used exclusively to generate custom voice outputs within their own account.

We do not share, sell, or license your voice samples to any third party.

We explicitly confirm that we do not use your voice data for AI training or model improvement.

Our AI models are pre-trained and designed to work with your voice without the need for additional training data. Your voice remains private, personal, and under your control.

Users may delete their voice data at any time from their dashboard, and all associated data will be permanently removed from our servers.

4. Data Security

We implement industry-standard encryption and security practices to protect your data, including SSL, secure servers, and access controls.

5. Third-Party Services

We may use third-party services (e.g., payment gateways, analytics tools) which have their own privacy policies.

6. Your Rights

  • You may request to access, update, or delete your personal data at any time.
  • You can opt out of marketing communications.
  • You may close your account and request permanent data deletion.

7. Changes to This Policy

We reserve the right to update this Privacy Policy. Any significant changes will be notified via email or platform notification.

8. Contact Us

If you have questions or concerns, contact us at: aidiovoice@gmail.com

9. GDPR & PDPA Compliance

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users within the European Union and the Personal Data Protection Act (PDPA) for users in Thailand.

Your Rights under GDPR and PDPA include:

  • The right to access the personal data we hold about you.
  • The right to request correction or deletion of your data.
  • The right to data portability.
  • The right to object to or restrict data processing.
  • The right to withdraw consent at any time.

If you would like to exercise any of these rights or have questions about how your data is handled, please contact us at:

aidiovoice@gmail.com

We will respond to all legitimate requests within 30 days as required by law.

AIdio Voice respects your privacy and empowers you with full control over your personal and voice data.